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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

Return to Inspections
NamePOLLO ROYAL
Address5322 SOUTH BV
 
City/State/ZIP
CHARLOTTE NC 28217
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 8/18/2025
Final Score @ Grade
95 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
15 0 Food separated & protected Yes No No 3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P- *Observed - Raw Chicken tenders above RTE Salsa and vegetables. *CDI - PIC placed raw chicken tenders on lower shelf to correct storage order and remove possibility of contamination. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
22 1.50 Proper cold holding temperatures Yes No No 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- *Observed - Salsa, Raw Chicken, White Rice, Yellow Rice and some cooling items in WIC above 41F and WIC with an ambient temperature of 45F. PIC voluntarily discarded items not prepared today above 41F. Items prepared today have been moved to blast chiller. PIC contacted repair company that arrived onsite while EHS was typing up report. If unit is not repaired today establishment will voluntarily close and move all received raw chicken to other store location on N Tryon or return it to supplier. *CDI - Unit repaired. EHS observed unit repaired and at an ambient temperature of 41F before leaving. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
28 2 Toxic substances properly identified stored & used Yes Yes No *REPEAT* 7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf- *Observed - Spray bottle with unidentified chemical. *CDI - PIC voluntarily discarded item.
33 1 Proper cooling methods used; adequate equipment for temperature control Yes Yes No *REPEAT* 4-301.11 Provide equipment in number and capacity so that cooling, heating, and holding temperatures are achieved. -Pf- *Observed - WIC with an ambient temperature of 45F, therefore, food is unable to cool properly. *CDI - PIC moved items to blast chiller to be rapidly cooled.
38 0 Insects & rodents not present; no unauthorized animals No No No 6-501.111 Keep the premises free of insects, rodents, and other pests. *Observed flying pests in hallway towards back WIC and dry storage area. Establishment was receiving a truck and back door was open possibly causing this issue.
47 0 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-501.11 Maintain equipment in good repair. *Observed flying pests- 2 door lowboy unit not operating. PIC stated unit was not working.
54 0 Garbage & refuse properly disposed; facilities maintained No No No 5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. *Observed - Dumpster lids left open.
55 0.50 Physical facilities installed, maintained & clean No Yes No *REPEAT* 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. *Observed - Cracked tiles throughout hallway and Small hole in hallway floor.