Mecklenburg County Health Dept
Public Health Inspections
 
  
 
Premises Information
Return to Inspections
NamePHO REAL
Address440 E MCCULLOUGH DR
 
City/State/ZIP
CHARLOTTE NC 28262
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 7/23/2025
Final Score @ Grade
88 B
General Comments
Violations 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
1 1 PIC Present, demonstrates knowledge, & performs duties No No No 2-103.11(A-P) PIC shall ensure rules in the code for food safety and handling are met. -Pf PIC has 7 risk factor violations with multiple repeat violations. PIC was unaware of dish machine not properly sanitizing, TPHC items were improperly labeled, food employees did not wash hands at appropriate times, and was unaware of improper cooling/parameters. 10 day verification required. A Food Safety Checklist can be found at: www.mecknc.gov/foodsafety along with more food safety information related to PIC Duties, Training, and managing food safety.
8 2 Hands clean & properly washed Yes No No 2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P Observed food employees leaving out back door, grabbing handles to re-enter and did not wash hands before returning to working with food. CDI - Hands washed properly. 2-301.14 (D) Wash hands after coughing, sneezing, using a handkerchief or disposable tissue, using tobacco, eating, or drinking out of a container that does not have a straw and lid.- P Observed food employees coughing and no hand wash after. CDI - Hand washed properly.
15 1.50 Food separated & protected Yes No No 3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P Observed raw chicken stored above RTE foods inside the 3 door standing RIC. CDI - Storage order was rearranged. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation 3-302.11 (A)(2) Separate types of raw animal foods from each other such as beef, fish, lamb, pork, and poultry during storage, preparation, holding, and display. -P. Observed raw chicken stored above raw beef inside the standing 3 door RIC. CDI - Storage order was rearranged. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
16 1.50 Food-contact surfaces: cleaned & sanitized Yes No No 4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed dishes being actively washed inside the dish machine. Dish machine was observed at 0 PPM of chlorine sanitizer. CDI - Sanitizer bucket was changed and after multiple cycles and priming the dish machine was observed at 50 PPM of chlorine sanitizer. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
20 0 Proper cooling time & temperatures Yes No No 3-501.14(A) Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 41F. -P. Observed 2 closed, large containers of broth placed inside the RIC before closing to cool overnight. EHS arrived at 10:30 AM and broth was observed at 46F. The broth did not cool within the 6 hour window. CDI - Broth was voluntarily discarded. For more information please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
22 1.50 Proper cold holding temperatures Yes Yes No 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed slaw and large container of sliced beef above 41F. CDI - Items were voluntarily discarded. No point escalation, improvement observed. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
23 0 Proper date marking & disposition Yes No No 3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D). Frozen RTE beef was not date marked when cooked and was not date marked when placed in the RIC to thaw. CDI - PIC stated that the food was prepared on Monday and was brought to thaw early morning, proper date marked was added. Observed garlic and oil and 2 containers of soup with no date marks. CDI - Voluntary Discard. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
24 3 Time as a Public Health Control; procedures & records Yes Yes No 3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. Pf Observed cut lettuce, bean sprouts, cut cabbage, and cut bok choy with the in correct TPHC stamp. Observed cooked noodles with no time stamp. CDI - Items were removed from temperature control at 10:30 AM, time stamp started TPHC at 11 AM. Stamp was corrected to reflect discard time that item was removed from temperature control.
33 0 Proper cooling methods used; adequate equipment for temperature control Yes No No 3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed 2 large covered, plastic containers of broth inside the standing 3 door RIC that did not cool to 41F within 6 hour window. CDI - Both containers were voluntarily discarded. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
36 0.50 Thermometers provided & accurate No No No 4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf . Facility could not provide a thin probe thermometer. 10 day verification visit required.
44 0 Utensils, equipment & linens: properly stored, dried & handled Yes No No 4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed wet stacking of clear containers. CDI - removed to be properly w/r/s.
49 1 Non-food contact surfaces clean Yes Yes No 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed multiple containers with stickers/tape and residue on the outer surface of containers. CDI - Containers removed to be washed rinsed and sanitized.
56 0 Meets ventilation & lighting requirements; designated areas used Yes No No 6-403.11 (A)Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. Observed employee food commingled with food for patrons throughout the facility. CDI - Food relocated to designated areas.