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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameSAIGON PALACE
Address5215 SOUTH BV
SUITE B
City/State/ZIP
CHARLOTTE NC 28217
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 9/6/2023
Final Score @ Grade
95 A
General CommentsDiscussed Food Safety Management Systems (FSMS) with PIC. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation FACILITY CLOSED. EHS PLACING FACILITY IN "E" STATUS. FACILITY MAY NOT PREPARE OR SELL FOOD UNTIL PERMISSION TO RESUME OPERATIONS IN GRANTED BY EHS. PLEASE CONTACT MIRIAM AT 704-371-1589.

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
16 1.50 Food-contact surfaces: cleaned & sanitized Yes No No 4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed knives stored as clean on magnetic strip above prep tables soiled with food waste. CDI: Sent to be W/R/S. 4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed low chlorine sanitizer concentration at dish machine- 0ppm. CDI: PIC primed dish machine- 50ppm.
20 1.50 Proper cooling time & temperatures Yes No No 3-501.14(A) Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 41F. -P Observed rice noodles and egg roll mix cooling too slowly to meet cooling parameters. See temperature chart for details. PIC stated product prepared between 11am-12pm. CDI: PIC placed product on sheet trays and moved to walk-in freezer for rapid cooling. 3-501.14(B) Quickly cool TCS foods that are prepared from room temperature ingredients. Food must be to 41F within 4 hours. -P Observed shredded lettuce cooling too slowly to meet cooling parameters. See temperature chart for details. PIC stated product prepared between 11am-12pm. CDI: PIC placed product in ice bath for rapid cooling.
22 1.50 Proper cold holding temperatures No No No 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed various TCS foods being held above 41F in two large make tables and walk-in cooler(WIC). Products with various prep dates. Ambient temperature of WIC 43F. Ambient temperature of kitchen between 91F-95F. See temperature chart for details. EHS placing facility in "E" status until unit properly functioning and able to maintain TCS foods at or below 41F. PIC voluntarily discarded products. VERIFICATION REQUIRED. FACILITY MUST CONTACT EHS FOR APPROVAL TO RESUME OPERATION. NO FOOD PREP OR SALES MAY OCCUR UNTIL APPROVAL TO REOPEN IN GRANTED. CONTACT EHS(MIRIAM BURKHART) @ 704-371-1589.
33 0.50 Proper cooling methods used; adequate equipment for temperature control Yes No No 3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed rice noodles, egg roll mix, and shredded lettuce being cooled in large bulk metal insert pans. CDI: Education provided and PIC placed product on sheet trays and moved to walk-in freezer for rapid cooling.
38 0 Insects & rodents not present; no unauthorized animals No No No 6-501.111 Keep the premises free of insects, rodents, and other pests. Observed roach on shelf above dish machine.
41 0 Wiping cloths: properly used & stored Yes No No 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed 200+ppm chlorine sanitizer in red sanitizer buckets. CDI: Food employee diluted solution with water- 100ppm.
43 0 In-use utensils: properly stored Yes No No 3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed. Observed ice scoop stored with handle in contact with product. CDI: Turned upright.
47 0 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-501.11 Maintain equipment in good repair. Observed two large make tables and walk-in cooler unable to maintain TCS foods at or below 41F. See violation #22 for details. Observed torn gasket on 2-door freezer.
49 0 Non-food contact surfaces clean No No No 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed gaskets throughout facility soiled with food waste. Observed shelving throughout facility soiled with food waste and splash.