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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameMERTS HEART & SOUL
Address214 N COLLEGE ST
 
City/State/ZIP
CHARLOTTE NC 28202
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 2/10/2026
Final Score @ Grade
97.50 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
23 1.50 Proper date marking & disposition Yes Yes No REPEAT: 3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24 hrs. - Pf. Observed chopped tomatoes prepared yesterday without a date label. CDI - PIC added date label to container. REPEAT: 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. - P. Observed incorrect date label for portioned milk (labeled as 2/20). Discussion with food handler revealed that milk was first opened and portioned today and that the label placed is following the manufacture’s printed expiration date label. CDI - Reviewed date marking FIFO practices and allowed food handler to correctly label to reflect 7 day requirement (use by 2/16). No escalation of points due to improvement from previous inspection. -1.5- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs.
28 0 Toxic substances properly identified stored & used Yes No No 7-102.11 Label working containers of toxic materials such as cleaners and sanitizers. - Pf. Observed unidentifiable spray bottle with orange liquid substance. PIC confirmed it was degreaser. CDI - Spray bottled labeled. -0-
33 1 Proper cooling methods used; adequate equipment for temperature control Yes Yes No REPEAT: 3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. - Pf. Observed large deep container with high volume of cooked potatoes inefficiently cooling in the walk-in cooler after 30 minute assessment. Refer to temperature observation chart. CDI - Food handlers separated food into smaller portions in a metal container, placed in between two containers full of ice baths. Temperatures began to rapidly decrease towards <°41 F after additional 15 minutes. -1-
35 0 Approved thawing methods used Yes No No 3-501.13 (A), (B), (C) Use approved thawing methods for frozen food such as in a cooler at 41 F or below, completely submerged under cold running water according to the Code, or as a part of the cooking process. - Pf. Observed container of cooked salmon left out on prep table to thaw. CDI - PIC transferred food into prep reach-in unit. -0-
44 0 Utensils, equipment & linens: properly stored, dried & handled No No No 4-903.11(B)(1) Clean equipment and utensils shall be stored in a self-draining position that allows for air drying. Observed plastic drink cups stacked together wet beside the soft drink machine. Ensure utensils are separated to promote air drying. -0-
47 0 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-501.11 Maintain equipment in good repair. Observed damaged rubber gaskets at the reach-in and prep reach-in units at cookline. Replace. Observed detached hand washing sink. Re-caulking needed. -0-