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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameMERTS HEART & SOUL
Address214 N COLLEGE ST
 
City/State/ZIP
CHARLOTTE NC 28202
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 2/11/2025
Final Score @ Grade
96 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
15 0 Food separated & protected Yes No No 3-302.11 (A)(2) Separate types of raw animal foods from each other such as beef, fish, lamb, pork, and poultry during storage, preparation, holding, and display. - P. Observed a container of raw chicken stored over catfish in the reach in freezer. No physical evidence of contamination observed. CDI - Storage order corrected to prevent cross contamination. -0- For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation.
16 1.50 Food-contact surfaces: cleaned & sanitized Yes No No 4-602.11 (A) (4) Food contact surface of a thermometer shall be cleaned, and sanitized per 4-702.11/4-703.11, before using or storing. - P. Observed heavily soiled thin probe thermometer procured by food handler. According to employee, the thermometer was last used and cleaned yesterday. CDI - EHS educated employee on requirement of cleaning and cleaning frequency. Device thoroughly cleaned. -1.5-
19 0 Proper reheating procedures for hot holding Yes No No 3-403.11 (A),(D) Reheat all TCS foods to 165 F within 2 hours if food is to be hot held until service. - P. Observed compliance with exception to collard greens reach a reheat temperature of 118 F in the center; sides of product temped between 170-180 F. CDI - Product placed back into steamer and re-heated > 165 F. -0-
23 1.50 Proper date marking & disposition Yes No No 3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24 hrs. - Pf. Observed milk without date marking. PIC stated that the product had been opened yesterday. CDI - Allowed PIC to properly date mark. 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. - P. Observed no date marking for portioned containers of ranch dressing in the reach-in unit. PIC traced back to source container with date mark of 2/9/25. CDI - PIC allowed to place date mark for portioned dressing cups. -1.5- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs.
45 0 Single-use & single-service articles: properly stored & used Yes No No 4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed single service clam shell to-go containers facing upwards above the line, one with visible food debris present. CDI - Soiled container discarded and remaining were inverted. -0-
47 0 Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used No No No 4-501.11 Maintain equipment in good repair. Observed damaged rubber gaskets at the walk-in cooler and prep reach-in units. Observed prep sink detached from the wall. Also observed 6’’ pan being used to prop up a prep table missing its wheel/leg. -0-
49 0 Non-food contact surfaces clean No Yes No REPEAT VIOLATION: 4-601.11(C) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed nozzles on soft drink syrup lines in need of cleaning due to buildup. Clean. No escalation of points due to different area observed and notable improvement. -0-
55 1 Physical facilities installed, maintained & clean No Yes No REPEAT VIOLATION: 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed floors throughout kitchen with peeling paint and many areas pooling water, observed holes in wall by dish machine. Repair. -1-