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Mecklenburg County Health Dept
Public Health Inspections
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Premises Information

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NameMERTS HEART & SOUL
Address214 N COLLEGE ST
 
City/State/ZIP
CHARLOTTE NC 28202
Premise Type1 - Restaurant
CountyMecklenburg
Inspection Date 1/16/2020
Final Score @ Grade
94 A
General Comments

Violations

 
CDI=Corrected During Inspection  R=Repeat Violation  VR=Verification Required 
Violation Item Demerits Violation Description CDIRVRComments
4 1 Proper eating, tasting, drinking, or tobacco use Yes No No 2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. Observed uncovered employee drinks stored on shelf above cooler on cook line and one on back shelf above dry goods.
20 1.50 Proper cold holding temperatures Yes No Yes 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed several TCS foods holding above 41F (see temp chart) inside walk-in cooler. CDI: service tech was notified; all TCS > 45F were discarded; all other items were moved on ice and temp dropped down to below 41F within 15 minutes. Owner's sister explained that a delivery was received this morning and door was constantly being opened and closed. Observed inside service line cooler spring mix at 43F and ranch dressing at 44F. CDI: all products moved to ice and dropped down to 38F - 40F in 10 minutes. VR by 1/26/20
21 1.50 Proper date marking and disposition Yes Yes No Repeat: 3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed items inside prep cooler and reach-in cooler that were not date marked. Ensure items inside prep coolers area date marked as to not confuse batches of food from the walk-in cooler. CDI: all items were properly dated.
22 0 Time as a Public Health Control: procedures and records Yes No No General Comment: 3-501.19 Provide and follow written procedures for foods held using Time as a Public Health Control (TPHC). Clearly mark foods with begin and end times. All food not sold by the end of 4 hours shall be discarded. -P/Pf. When questioned about TPHC, PIC stated that they use TPHC for fried chicken. Facility did not have written procedures for this product. CDi: reviewed procedures and e-mailed to PIC. VR by 1/26/20
23 0 Consumer advisory provided for raw or undercooked foods No Yes Yes Repeat: 3-603.11 Provide consumer advisory for animal foods served raw or under-cooked. Consumer advisory must include disclosure and reminder.-Pf. Observed reminder for consumer advisory on brunch menus for the undercooked eggs were faded. Ensure that the consumer advisory on menu is clear for customer viewing. VR by 1/26/20
26 0 Toxic substances properly identified, stored, and used Yes No No General Comment: 7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf. Observed an unlabeled chemical bottle stored on top of water heater. CDI: by discarding contents of bottle.
31 0.50 Proper cooling methods used; adequate equipment for temperature control Yes Yes No Repeat: 3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed foods such as mashed potatoes and yams cooling inside walk-in while stacked on top of each other. CDI: removed from WIC and placed on ice bath and stirred.
36 1 Insects and rodents not present; no unauthorized animals Yes No No 6-501.111 Keep the premises free of insects, rodents, and other pests. Observed drain flies in front and back location of kitchen. PIC will contact pest control company to increase treatment frequency.
39 0.50 Wiping cloths: properly used and stored No No No 3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed wiping cloths on prep surface while not in use. Observed wiping cloths stored under cutting boards at steam table area.
42 0 Utensils, equipment and linens: properly stored, dried and handled No No No General Comment: 4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed metal pans wet stacked on back dish shelf.
45 0 Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used No No No General Comment: 4-501.11 Maintain equipment in good repair. Observed torn gaskets on prep cooler.